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Terms & Conditions

CONTRACT

These Terms of use (Terms) govern your use of the website located at www.catebutlerross.com and www.theluminous.media (Website). You accept the Terms as they apply from time to time whenever you access the Website, and accessing the Website forms a contract between The Luminous Media (we, us, our) and persons who access the Website (you).

We may change these Terms from time to time. Any changes will come into effect when the updated terms and conditions are posted to the Website. Read these Terms carefully before using the website. You can contact us via email here [link to hello@catebutlerross.com]

Reviews and Testimonials published by us are independent and from genuine subscribers, students and clients. However, they do not represent a guarantee or warranty of similar results.

TERMS OF USE

We grant you a non-exclusive, worldwide, non-transferable license to use the Website in accordance with the terms and conditions set out in this agreement.

You may print a copy of any page within the site for your personal non-commercial use.

You acknowledge and agree that we may alter or cease the operation of the Website at any time at our discretion, and the Website may occasionally be unavailable for maintenance purposes.

We may terminate your license to use the Website without notice if you breach these Terms.

PRIVACY

You agree that we will collect and manage your personal information supplied to us in accordance with our Privacy Policy.

You agree to our Privacy Policy available at LINK

Disclaimer

Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Customers are required to pay for their courses or membership at the time of purchase and, if joining the membership,  then every month thereafter on the same date each month. We may terminate your membership and remove you from all our Cate Butler Ross and The Luminous Media platforms if your payment fails and we are unable to contact you to collect this. All products and materials within the membership and courses will always remain the property of the business and are not to be reproduced or distributed.

Cate Butler Ross and The Luminous Media are not liable for any late payment fees or reclaimed failed payments by PayPal. For members making their monthly membership payment through PayPal, it is your responsibility to ensure your bank card details are correct and up to date, to do this you can follow the steps on the PayPal site here. Should you cancel your membership it is your responsibility to ensure your recurring payment is cancelled with PayPal directly to save any future payments being taken by PayPal, you can do this with PayPal here

Please make yourself aware of PayPal’s Privacy Policy if this is your chosen payment gateway for your membership.

Cate Butler Ross and The Luminous Media does not accept payment in the form of cheques. Consequently, all purchases and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

 Cancellation Policy and Refunds Policy

Membership:

You may cancel your monthly membership at any time through your login area. It is your responsibility to cancel your membership directly via your account. We do not offer refunds.

Courses:

If you have purchased one of our courses, you are given immediate access to these products for their duration, which will be guaranteed for at least 12 months after purchase. These courses and products can be used for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the courses or trainings in any way.

By ordering our Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above shall be a breach of these terms and conditions.

No refunds are given for a Course you have ordered as you shall be immediately granted instant access to the course materials and we cannot reverse this access. We clearly lay out what will be included in each course on the sales page before purchase, this will give you a full understanding of what to expect within the course. If you have any queries regarding any Courses you can contact hello@catebutlerross.com before purchasing.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. ​ The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

USE OF FREE DOWNLOADABLE CONTENT

The Company provides various resources on this Website, which users may access by providing an e-mail address. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided in exchange for an email address for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Free Content in any manner.

By downloading the Free Content you agree that the Free Content you download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.

By downloading the Free Content you further agree that you shall not create any derivative work based upon the Free Content and you shall not offer any competing products or services based upon any information contained in the Free Content.

5. LINKS TO THIRD PARTY WEBSITES

The Website includes links to other websites that are operated by third parties. We are not responsible for and do not sponsor, endorse or approve the content or operation of those websites or any products, services or information contained in them or offered by them. You should review the privacy policy and terms and conditions of use of those websites when you visit them.

INTELLECTUAL PROPERTY

Unless otherwise indicated, all materials on the Website, including text, graphics, design, names, logos, and underlying software are protected by copyright owned or licensed by us, and you acknowledge and agree that this is the case.

Except as permitted by law, you must not modify, copy, reproduce, frame, upload to a third party, post, transmit or distribute the material except as provided for in these Terms unless authorized in writing.

We permit the material on the Website to be downloaded to your computer for viewing and/or printing, as long as:

(a) the material is kept intact and in the same form as presented on the Website (including any copyright or other notice);

(b) it is for your personal, non-commercial use;

(c) it is used for a lawful purpose; and

(d) the material is appropriately attributed to us or the source.

TRADEMARKS

Trademarks used on the Website belong to their respective owners. You must not use any trademark displayed on the Website without the express written permission of us or the third-party owner.